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Pink Passion campaign artwork, Advanced Skin Care
Work/ Medical spa/ Advanced Skin Care
Brand · Commerce · Campaign operations

The raffle that went digital.

An outdated medical-spa presence rebuilt as an integrated commerce, campaign and digital operations platform — then proven under a deadline nobody chose.

Client
Advanced Skin Care
Sector
Medical spa
Engagement
2020 – present
Brand overhaulCommerce rebuildCampaign buildLive eventGrowth and performanceDigital product and web engineeringBrand and design systemsPlatform care
How we worked
Directly with the owner and the front-desk team who would run the campaign live, on a timeline set by a cancelled event.
01 · The problem

An outdated website, inconsistent branding, and a digital presence that was not earning the trust a medical spa depends on.

Then 2020 made it urgent. Pink Passion, the practice's annual breast-cancer fundraising campaign, ran on an in-person raffle and donation drive. COVID-19 removed the room the campaign happened in.

There was no online ticket sales path, no way to draw and distribute gifts remotely, and no email automation to carry a campaign that had always been run face to face.

Inherited
1
outdated site, no commerce
Inherited
0
consistent brand across channels
At risk
1
annual campaign with the room removed
advancedskincarepro.com
The Advanced Skin Care shop, products sold online since the rebuild
The rebuilt site — brand, commerce and campaign on one platform

We did not treat this as a website redesign. The campaign had to run, so we rebuilt the platform it would run on.

Brand overhaul first, then the website rebuilt with e-commerce, then Pink Passion rebuilt as an end-to-end digital experience: online raffle ticket sales, the drawing and gift distribution, automated email sequences, Facebook Live streaming, and online sales of products and services.

Phase 01Brand overhaulA single consistent identity across the site, the campaign and the practice's own channels.
Phase 02Commerce rebuildThe website rebuilt with e-commerce, so products and services could be sold without a front desk.
Phase 03Campaign buildRaffle ticket sales, the drawing, gift distribution and automated email sequences, wired together.
Phase 04Live eventFacebook Live streaming as the campaign's replacement for a room full of people.
The trade-off we named up front
Digitising the campaign meant losing the in-person moment the fundraiser was built around. In exchange it ran at all — and it has run every year since.
The raffle, sold online for the first time
The raffle, sold online for the first time
The drawing, streamed instead of staged
The drawing, streamed instead of staged
The in-person campaign, and the digital one that replaced it
Drag the handle — or use arrow keys
A hand drawing a paper raffle ticket from a glass fishbowl
Buying a raffle ticket on the Advanced Skin Care site on a laptop
Before After
04 · The numbers Pink Passion, 2020 onward
2020
The year the in-person model became impossible
5
Systems replacing one live event
$10,000
Raised in the first digital campaign
Annual
Repeatable every year since
Quote
Sandra Butler
CEO and Founder, Advanced Skin Care

“When COVID shut down our in-person Pink Passion event overnight, Mandeo helped us move the entire campaign online in weeks — and it's only grown since. Six years later, we're still running it every year, and it's raised over $50,000 for breast cancer support along the way.”

The platform we handed over
Brand
A consistent presentation across everything a patient sees before they book.
Commerce
Products and services, onlineStorefront and checkout
Revenue that no longer depends on someone being at the desk.
Campaign kit
Pink Passion, repeatableTickets · email · live
The campaign as a program the team runs each year, not a one-off rescue.
An Advanced Skin Care clinician examining a client under a magnifying lamp
The practice, photographed for the rebuild
Pink Passion · automated
Tickets sell online
Ticket issued by email
Raffle day, live and in person
Winners declared
Donations sent to WellStar
The automated sequences behind the campaign
The ASC VIP bag — serum, cleanser, moisturiser and mist in a branded tote
Products, sold online since the rebuild

The 2020 campaign preserved one of the client's most important annual initiatives. Its success turned it into a program.

Pink Passion has run year after year since, on the same platform. The commerce layer sells products and services outside the campaign window, and the brand underneath it all is consistent for the first time.

We still run the platform. They run the campaign.

Platform care — live Next campaign cycle — October 2026